"I greatly appreciate having this opportunity to thank your staff for the consistent care they have given me.....They always arrive with a smiling face - regardless of the weather and length of travel. They are genuinely interested in what I have to say-and to act accordingly if necessary, and they are completely trustworthy in every respect, I am thanking all the carers"
"Many thanks for all your help and kindness to Mum, never letting her lose her dignity and cheering her up"
"I wish I could find the words to say how much we all thank you for everything you did for our Mam. I am going to say thankyou every night for the rest of my life for caring for my Mam as much as we all did"
"To all the staff at Birchwood, always did such thoughtful things that have your special touch, it was really so nice of you. I appreciate everything that everyone has done for me"
"I hope you don't mind me writing to you, but I felt I had to. Today, I was in a coffee bar in Ilkeston and I noticed on a table next to me was a member if your staff with an elderly lady. It was so refreshing to see a carer actually caring for her companion. The young lady was making conversation, asking questions, smiling and genuinely looking interested in what her companion had to say"
"There have been so many people who have affected our lives, from Mr A who has been with us since the beginning, Miss B's smile was infectious, Mrs J who's singing made Dad's day to Mr P and Mr A, two true gentlemen"
"I have been with your company for many years, and would like to praise you on the carers I have"